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Process Consultation: Lessons for Managers and Consultants

Volume II

Edgar H. Schein, Massachusetts Institute of Technology

1987 0-201-06744-7 208 pp. Softcover

Published by Addison-Wesley Publishing Company

Students of management as well as consultants can use this text to understand Process Consultation which is introduced and explained in detail. The focus of this text is the role of, and the moment-to-moment behavior of the consultant, rather than on the design of the organizational development program. This volume expands and develops the material of the first volume, and covers many new topics also.

Contents

• Managers and Consultants as Helpers
• What is Process Consultation
• What is "Process?"
• Intrapsychic Processes-ORJ
• Cultural Rules of Interaction
• Initiating and Managing Change
• Who is the Client?
• Intervention Strategy
• Intervention Tactics and Style
• Toward a Typology of Interventions
• Emerging Issues in Process Consultation

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