The Wisdom of Teams :
Creating the High-Performance Organization

by Jon R. Katzenbach, Douglas K. Smith

1 Harper Edition

Paperback, 317 pages
Published by Harperbusiness
Publication date: March 1, 1994

ISBN: 0887306764
List: $14.00 ~ Our Price: $11.20 ~ You Save: $2.80 (20%)

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The bestselling book that thoroughly explores the remarkable benefits of teams at all levels of the organization. The authors provide dozens of real accounts and case studies that illustrate successes and failures and demonstrate what can be learned from these examples. A must-read guide for business leaders.

Two senior McKinsey and Company partners argue that we cannot meet the challenges ahead--from total quality to customer service to innovation--without teams. In interviews with hundreds of people in more than 50 different teams in 30 companies, Katzenbach and Smith discover what differentiates various levels of team performance, where and how teams work best, and how to enhance their effectiveness

Blending real-world examples with solid, managerial advice to analyze the dynamics of teamwork and lay out the ground rules, the authors stress the overriding importance of high performance goals and common purpose. -

Table of Contents

Acknowledgments

Prologue: A Note About What to Expect

Pt. 1. Understanding Teams

Ch. 1. Why Teams?
Ch. 2. One Team: A Story of Performance
Ch. 3. Team Basics: A Working Definition and Discipline
Ch. 4. High-Performance Teams: Very Useful Models

Pt. 2. Becoming a Team

Ch. 5. The Team Performance Curve
Ch. 6. Moving up the Curve: From Individual to Team Performance
Ch. 7. Team Leaders
Ch. 8. Teams, Obstacles, and Endings: Getting Unstuck

Pt. 3. Exploiting the Potential

Ch. 9. Teams and Performance: The Reinforcing Cycle
Ch. 10. Teams and Major Change: An Inevitable Combination
Ch. 11. Teams at the Top: A Difficult Choice
Ch. 12. Top Management's Role: Leading to the High-Performance Organization

Epilogue: A Call to Action

Appendix: Teams Researched for Book

Selected Readings

Index

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