The Human Element :
Productivity, Self-Esteem, and the Bottom Line

( The Jossey-Bass Management Series )

by Will Schutz

1 Ed
Hardcover, 277 pages
Published by Jossey-Bass Pub
Publication date: August 1, 1994
ISBN: 1555426123

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Reviews and Commentary for The Human Element : Productivity, Self-Esteem, and the Bottom Line (The Jossey-Bass Management Series)

Synopsis:
The bestselling author of Joy shows that the best management practices--including Total Quality Management--fail if individual employees lack self-esteem. Asserting that the true "bottom line" in business is the individual, Will Schultz shows exactly how to enhance business performance by increasing employees' self-esteem.

Card catalog description
Even the best of today's management programs - total quality management, employee involvement, self-directed teams - are doomed ultimately to fail without the full and honest participation of the individuals involved. Teams perform to their potential only when members accept themselves, take responsibility for their feelings, and interact constructively with others. Only leaders who possess the self-esteem and confidence needed to speak the truth gain the loyalty of followers. And groups make effective decisions when they create a structure that elicits and uses everyone's contributions. In The Human Element, author Will Schutz shows how to enhance our performance and improve our organizations by developing healthier concepts of ourselves and others. A personal development and leadership guide to creating a work environment where self-determination and openness are the rule, The Human Element offers strategies for heightening our awareness of ourselves and others - a key factor in shaping our relationships to work. Schutz combines his rigorous scientific and academic training with years of experience consulting to international organizations such as AT&T, NASA, and the World Bank to offer a field-tested approach to improving organizational effectiveness. He introduces tools and exercises - including the concordance model of decision making, the Team Compatibility Index for team building, the Work Relations Index for improved individual performance, and the leader as completer concept of leadership - to promote creativity and openness at work.

Table of Contents

Preface

The Author

Introduction: The Heart and Power of the Human Element

1. A New Way of Making Sense of Ourselves and Our Relationships: Inclusion, Control, and Openness
2. The Basis for Personal and Professional Effectiveness: Self-Concept and Self-Esteem
3. Open Teamwork: Building Compatible and Productive Teams
4. Optimal Individual Performance: Enhancing Performance and Unblocking Creativity
5. Concordance Decision Making: Developing Better Decisions That Everyone Supports
6. Redefining Leadership and Creating the Human Element Organization

Conclusion: The Real Bottom Line

Appendix: The Human Element Tools

Notes and References

Index

 

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